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Assessing Department

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1. How do I know that the information the Assessors used to value my property is correct?
2. My real estate taxes increased greater than 2.5 percent over last year's tax bill. Isn't this a violation of Proposition 2.5?
3. What Is The Fiscal Year and what is the effective date for taxation?
4. When Are Tax Bills Due?
5. I purchased my house some time ago. Why is the previous owner's name still on the tax bill?
6. What Do The Assessors Do?
7. What Do The Assessors NOT Do?
8. How Do Assessors Determine Assessed Value?
9. What Is The Assessment?
10. How Are Property Taxes Determined?
11. How Is The Tax Rate Determined?

Board of Health

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1. How do I Obtain Permits?
2. Schedule a Housing Inspection?
3. Schedule a Pool Inspection?

Building

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1. How much does a building permit cost?
2. Do I have to get a permit to work on my own home?
3. How long does it take to get a building permit?
4. What type of work requires a permit?

Conservation

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1. What are wetlands?
2. Why are wetlands protected?
3. Where can I get a copy of the Wetlands Protection Act?
4. Where can I get a copy of the Massachusetts Wetlands Protection Act Regulations?
5. Where can I obtain application forms related to the Wetlands Protection Act and the Woburn Wetlands Ordinance?
6. What interests are protected under the Massachusetts Wetlands Protection Act?
7. What interests are protected under the Woburn Wetlands Ordinance?
8. What is the jurisdiction of the Conservation Commission?
9. What is a resource area?
10. What is the "buffer zone"?
11. What is a "river" as defined by the Wetlands Protection Act?
12. What is the riverfront area?
13. What is the DEP?
14. What is the EPA?
15. As an immediate abutter to a project near a wetland, will I be notified of the Conservation Commission's Public Hearing?
16. Does Woburn have a wetlands map?
17. What are the filing deadlines?
18. Where are meetings held?
19. Where can I get a copy of the Groundwater Protection District Map?
20. How can I find out if I live in a floodplain?
21. Is it okay to feed wild ducks and geese?
22. What is the difference between conservation land and wetlands?
23. Where are the conservation lands in Woburn?
24. What are the rules of use for conservation lands?
25. Where are the Community Gardens?
26. How do I get a garden plot?
27. What are the rules for the Community Gardens?
28. What is Conservation Day?
29. Why is it important to protect our natural resources?
30. What can I do to help?

Council on Aging

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1. How do I get help with Health Insurance questions?
2. What legal services are available to seniors?
3. How can I become involved with the Senior Center?
4. How do I register for "Meals on Wheels", home delivered meal program?
5. Myself or a loved one is in need of home services - how can the Senior Center help?

Engineering

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1. How do I obtain a copy of my plot plan?
2. How can I get a copy of an assessor map?
3. How do I know if I am in a flood zone?
4. Where are my water and sewer services located?
5. My neighbor installed a fence and I think it is on my property, what can I do?
6. There is a tree in the front of my house, is it mine or the cities?

Human Resources

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1. What positions are currently avaliable?
2. What is the hiring process?
3. What type of benefits does the City offer?
4. Where do I send my application and/or resume for a job posting?
5. Can I apply online?

Inspectional Services

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1. Who enforces the City of Woburn Zoning Ordinances and interprets requirements?
2. What are the penalties for violation of the Zoning Ordinances?
3. If I have a concern of a neighbor violating the Zoning Ordinances?
4. How many unregistered vehicles are I allowed to have on my property?
5. What if I have a question on allowable uses on a property?
6. Am I allowed to have Accessory Structures on my residential property and what would be the setbacks?
7. When is a building permit required?
8. How do I apply for a building permit?
9. Can I start work once a permit has been submitted for review?
10. How long does it take to obtain a permit?
11. Is there a penalty for working without a permit?
12. Can the City of Woburn refer a Contractor of Builder to you?
13. Can a homeowner file for a building permit without being a licensed and registered builder?
14. What is a homeowner?
15. How do I obtain a Plot Plan and other records of my property?
16. How do I obtain Plumbing Gas and Electric Permits?
17. What if I have additional questions with a project I am planning on doing?

New Resident Information

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1. Where can I sign up for utilities?
2. How do I recycle?
3. Where can I find local school information?

Planning Board

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1. How often does the Planning Board meet?
2. How long does it take to get on the Planning Board's agenda for permits?
3. Where can I get a copy of the Planning Board's regulations.

Police

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1. Where can I park during a Snow Emergency?
2. Is on-street parking allowed during the winter?
3. How can I find out about Sex Offenders living in Woburn?
4. How do I obtain a gun permit?
5. I was in a motor vehicle accident. Do I need to file a report? Where can I get a report form?
6. I have an alarm system at my home / business. Do I need to register it with the Police Department ?
7. How can I obtain a copy of an incident or crash report?
8. Where do I pay my parking ticket fine?
9. I was issued a traffic ticket. What do I do?
10. How can I get a copy of my own or someone else's criminal record?
11. How can I obtain a copy of my driving record?
12. I have a gun permit and I am moving to (or out of) Woburn. Do I need to notify anybody?

Public Works

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1. Who should I contact with questions about my water & sewer bill?
2. Who should I contact with questions about leaks/problems with my water service?
3. How do I report a street light problem?
4. How do I know when my street will be swept?
5. Which Department is in charge of trash pickup and recycling?
6. Who do I contact in the event of an electrical outage or down wire?

Recreation

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1. How do I register for activities?
2. Do you have to be a resident of Woburn to use the pools?
3. Where do I get the pool passes?

StormWater

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1. What is Stormwater?
2. What's the Problem?
3. What's Being Done?

Treasurer & Collector

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1. When is a real estate property tax bill due?
2. How often are property tax bills mailed?
3. What months are covered for each quarterly tax bill?
4. What if I do not receive a tax bill?
5. Can I pay my tax bills on-line?
6. If I pay my property tax bill late, will I be charged any interest penalties?
7. How do I update my billing address?
8. I am retired and on a fixed income. I am having a difficult time paying my Real Estate Taxes. What can the City do to help me?
9. Does the Treasurer’s Office have homes and/or land for sale?
10. If I did not physically receive an excise bill from the City, am I still responsible for late charges?
11. I have received an excise bill on my new car, but I have already paid the excise on my old car. What should I do?
12. In what cases is a Treasurer/Collector Certification form required?
13. I am a vendor for the city looking for a payment, how do I track down my check?
14. I am not the listed property owner, may I get verbal confirmation on property tax payment status?
15. How much do you charge for Municipal Lien Certificates?
16. How long does it take to get a municipal lien certificate (MLC)?
17. How current is the MLC data?
18. What if my closing date is postponed?

Veterans

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1. How do I obtain a copy of my DD214/discharge papers?
2. What is the definition of a Massachusetts veteran?
3. How do I enroll in the Veterans' Administration (VA) health care system?
4. How do I get a veteran i.d. card?
5. What is proper flag etiquette?
6. How do I dispose of an old or worn flag?
7. How do I get a name on the Woburn Honor Roll veterans memorial wall on Woburn Common?
8. How do I apply for the veterans' financial assistance program?
9. How do I apply for Aid and Attendance?
10. How do I apply for VA Disability Compensation?